Establishing and managing a performance management culture, determining Key Results Areas (KRAs), setting objectives and the traditional Key Performance Indicators (KPIs) or the traditional Objectives and Key Results (OKRs), adopting the new agile approach of setting monthly milestones and using agile Must-Do, Could-Do and Should-Do targets (MSCs), and establishing the right competencies and behaviours for all the roles in an organisation are some of the critical cornerstones of any HR department. This course shows in a practical way how you can build and implement an agile individual performance management system working successfully and how to achieve and implement and a culture of performance management.

Moreover, this new-and-improved course will also share latest best-practice approaches for abandoning the annual end-of-year performance appraisal meeting and how you can abandon annual KPIs, by moving to monthly milestones and monthly “MSCs”, and monthly 2-minute feedback sessions.

Key topics:

• The Three Critical Pillars of “Performance Management” (OCD)
• Performance-Based on Competencies And Behaviours
• Performance Improvement by Development Planning
• Managing the Distribution Curve of Appraisal Ratings
• Performance Appraisal Cycle and Planning

Who should attend?

This course is designed for everyone who requires an appreciation or an in-depth knowledge of performance management (PM) underpinned by objectives and competencies as part of an overall performance management approach. This includes everyone who needs to understand the techniques of managing the performance of employees, including all employees in all areas of Human Resources at all professional levels of VPs / Directors / Managers / Specialists / Analysts / Generalists, and this course is designed for the all of the following participants:

• All managers and professionals and specialists who work in any area of HR.
• All specialists in HR who work in Performance Management and Performance Appraisals.
• All specialists in HR who work in Compensation and Remuneration and Rewards.
• All specialists in HR who work in Organisation Design and Organisation Effectiveness.
• All managers from any functional area that need to know about performance management.

Robert MosleyGlobal Remuneration Expert and HR Consultant CEO of Lemon Pip Consulting Limited UK, Middle East and Asia