On the Digital Banking Forum, the attendees will be presented with a number of sessions on today’s current issues and trends, industry best practices seeking to address common challenges, and knowledge-sharing opportunities. The goal of the conference is to uncover the insights of the most emerging topics.
Our expert speakers will provide an insight into their experiences throughout interesting keynote presentations, case studies, Q&A, networking sessions and interactive panel discussion.
This summit will have a strong focus on personalization and new digital business models, practical AI elements, customer data in the new era of open banking.
Key Takeaways
Get insight into our events
Get to know our renowned speakers
Event schedule
Day one
08:50 Greeting from the Project Lead
08:55 Opening Remarks from the Chair
09:00 The importance of mobile banking and key elements of running mobile banking successfully
09:30 Digitalisation in context with a pandemic situation
10:00 Let’s have a coffee
10:10 Digital Transformation in Fraud Management: Opportunities and Challenges ahead
10:40 Digitalization of a Corporate Bank
11:10 Let’s get some fresh air – See you in 10 minutes
11:50 Dare to talk the language of your customers?
12:20 Evolution of Fintech related new age customer journey – How to integrate external partners?
12:50 Luncheon & Networking
13:50 The benefits of multiparty (banks-Fintech-tech) collaboration in Finance and data services
14:20 The financial benefits of improving customer experience
14:50 Stretch your arms and legs
15:10 Panel Discussion – Leveraging Technology to gain deeper insights into customer base and new business opportunities
15:40 Fusion of data science and agility
16:10 Design thinking: Out-of-the-box approaches for today’s banking
16:40 Closing Remarks from the Chair & Networking
16:50 End of Day 1
Day two
08:55 Opening Remarks from the Chair
09:00 How building on world class digital infrastructure during times of crisis made the impossible possible
09:30 Cloud solution: what are the main benefits for the bank and for the customers?
10:00 Let’s have a coffee
10:10 Is the industry transformation leading to banks becoming technology companies or only to using the new digital channels and methodologies?
10:40 Digital transformation from a branch-heavy to a digital-first bank
11:10 Let’s water the plants! Isn’t that a good way to stretch your arms and legs?
11:20 Personalized Next Best Action: Strategic differentiator in data driven digital ecosystem
11:50 How cognitive analytics tools help customers make smarter banking decisions
12:20 Bank of the Future
12:50 Luncheon & Networking
13:50 Preserve the human touch in a digital investment process – building on behavioral finance findings
14:20 Digitalizing different demographics: how to use data to ensure your digital proposition appeals to the young generation while remaining accessible for older customers
14:50 Let’s get some fresh air
15:20 Panel Discussion – How digital banking will foster collaboration and innovation between banks, vendors and fintechs?
15:50 Staying relevant in the never-ending changes of the landscape
16:20 Closing Remarks from the Chair & Networking
16:30 End of Day 2
For detailed program download the agenda
Who will you meet?
SVPs, VPs, CEOs, Directors, Global Heads, Heads, Managers, Specialists
From:
- Digital & Mobile Banking
- Corporate & Mobile Payments
- Open Banking, Digital Wallets
- Emerging Payments
- Digital Engagement & Experience
- Digital Transformation
- Digital Channels
- Customer-Centered Banking
- Digital Business
- FinTech
- API & Open Innovation
- Blockchain & DLT
Interested in more event information?
>>> or see more event details
- Past event videos
- Speaker panel
- Reasons to attend
- Sponsors
- Who will you meet
- Media partners
- Previous clients
- Venue and travel information
- Frequently Asked Questions