‘Customer is always the King’ and Smart Customization in the Retail Banking sector is a result of the creation of both profitable and sustainable mass customization offerings of retail banking products. Identification of the interrelationships between service quality, customer satisfaction and customer loyalty in the retail banking sector could be used to evaluate the characteristics [...]
The Next wave of Retail Banking: Product Innovation on Personalized Banking, Selling Mixed Financial Products Learning how to lead the next wave of Retail Banking and creating the "Next Big Thing" In the industry will always lead your organization and brand to greater heights and greater profitability. In recent years, thanks for economic development around the [...]
Learning outcomes Be aware of the fundamental purpose and structure of derivative products Understand the similarities/differences between exchange traded derivatives and OTC derivatives Recognize the processing life cycle of a range of derivative products Understand what causes exposures in OTC Derivative trades and the purpose of [...]
European Health and Safety Management Forum GLC’ European HSE Management Forum is a highly industry driven event, which gathers several different industries under one roof. Well-known European HSE leaders are coming to share their knowledge and experience in this very practical field. Such topics are going to [...]
Learning outcomes Experience of the gamification design process first hand Understanding the stages of HR processes that can be gamified What questions to ask and what pitfalls to watch out for by applying design to a HR scenario Obtaining new tools to work with and apply [...]
Learning outcomes Set the foundation of understanding of the technology Identify where the most viable use case would be within your own organisation Review of blockchain platforms and blockchain based app Become aware of regulatory considerations and perspectives Hear functional solutions of application Identify viable use [...]
Learning outcomes Learn how to interpret accounting requirements of IFRS 9 into a model context Find out how to align International Accounting Standards and EBA Requirements on EL-Provisions Run EBA-Stress Test on IFRS 9 data Combine EBA Baseline and Adverse Scenarios with IFRS 9 models Integrate [...]
4th Annual European Payments Forum Since last years’ European Payments Forum, many has changed within the industry, so it is time to organize our 4th Annual European Payments Forum, which will discuss both the changes and the future forecast of the topic. The FinTech war has just [...]
7th Annual Risk Management Forum Risk management in banking had to overcome many changes in past years mainly in response to regulations that emerged from the global financial crisis. And there are still new challenges ahead, risk management will experience even more extensive change in the next decade. The [...]
Before we start talking about terrorist financing, first we need to define what terrorism is. As one of the people who fought ETA in Spain: when you have all your family at home…with several locks, ADT or any type of alarm, an aggressive dog, a bodyguard, electric fence… and with all those controls, you still [...]
