
Learning outcomes
Training Description
Training Introduction
This two day course is an introduction to the world of Business Continuity & Crisis Management. It is designed for newcomers on the subject of BCCM and who need to have a good understanding of this subject should the situation arise in their company. It provides the beginner with a basic knowledge and understanding of developing or maintaining a crisis management plan.
By the end of this MasterClass, the participants will:
• Analyse characteristics of Business Continuity & Crisis Management.
• Benefit from real life case studies/ best practices.
• Define the risks and threats to the reputation, its products & services.
• Discover a practical approach to how, why and when a crisis can happen to your organization and best to manage it.
• Develop an effective approach to Business Continuity & Crisis Management and how to manage it in your industry.
• Understand the urgency and technics to handle an incident before, during and after a crisis.
• Evaluate your companies current crisis management plan so you are prepared.
Training Schedule
Day one
09:00 Registration, Welcome coffee
09:15 Different types of crisis and how to handle them.
10:15 Risk assessment in your business.
11:15 Tea, Coffee, Networking
11:30 Purpose of incident and Crisis
Management.12:15 Emergency Preparedness Plan.
13:00 Luncheon
14:00 Business Impact Analysis.
15:30 Tea, Coffee, Networking
15:45 Risk Communication & Leadership.
17:00 End of day 1
Day two
09:15 Tea, Coffee, Networking
09:30 Crisis Management & Disaster Recovery.
10:30 Emergency response and operations.
11:00 Tea, Coffee, Networking
11:15 Developing and implementation of effective crisis, incident and business continuity plans.
12:00 Testing of the plans.
12:45 Luncheon
13:45 Pre Crisis & Post Crisis Management.
15:00 Tea, Coffee, Networking
15:15 Audit Process.
16:15 End of day 2
Training Program
Get insight into a similar past event
Get to know the Expert Trainer
Have been involved in heath and safety training and development since 2005 not only in the United Kingdom but also in the Middle East North Africa Region.
Have extensive experience in providing training and development solutions for a multitude of companies in the UK and GCC by advising them on the effectiveness of their training procedures,
but also carrying out business development within the MENA Region aimed at the oil, gas and petrochemical industry.
Qualified as a Remote Areas Medic from the Royal College of Surgeons of Edinburgh for Med-
icine in Remote Areas, have worked in Oman, Iraq, Nigeria ,UAE, Qatar, Algeria, Jordan, Nor-
way, China, Highlands of Scotland & Snowdonia providing medical support and health and safe-
ty training to a variety of clients in hostile environments such as mountain and desert regions.
These have included a multitude of companies from government departments to TV crews.
Have consulted on training and development to a multitude of companies from the telecommunications industry, airports, military, local government, specialised security industry,
construction industry, arborist, theatres & restaurants, tailoring their training to what they require.
Have consulted a number of training companies developing their organisa-tional and understanding of health and safety policies and behavioral safety. Liaised with training companies to design and develop bespoke training programmes and the establishment of a training budget.
Who should attend?
The BCCM course is best for Directors or anyone in the business who is involved with
the Emergency Response Team.
• Oil and gas
• Banking
• Telecommunications
• Security companies
Our Media Partners
Our events were attended by these companies
FAQ
The client has the right to cancel his/her registration in the event.
There is a 50% liability on all conference registrations once made, whether the booking was made through our website or via e–mail/ telephone/ fax.
If the client cancels with more than 8 weeks’s advance notice, GLC shall be entitled to an amount equivalent to 50% of the conference fee and 16 EUR administration charge. In case the client has already made his/her payment, this will be deducted from the conference fee GLC has already received and the remainder will be refunded. If no conference fee has been received prior to the cancellation request, GLC will issue an invoice for the cancellation fee (the amount equivalent to 50% of the conference fee and 16 EUR administration charge), which the client must pay immediately upon receipt. No refunds are available for cancellations received with 8 week’s (or less) advance notice or in case the client fails to attend the conference. In these cases, the full amount of the conference fee must be paid.
- Get the timing right.
Many people are afraid to request for training budget, because they can’t seem to find the “perfect time” to do it. Well, there’s no perfect time to ask for it, but there are definitely some moments that are better than others. For instance, if your boss is about to take a two week vacation, he/she might be in a good mood. If he/she just lost a major account, may not be wise at that juncture. - Make a case for yourself
When you ask for budget, you should be prepared with specific details and explanations about what is in it for the company and you’re superior. If you go into a meeting and just say, “I want to get budget for a conference,” it’s likely that your request won’t be taken seriously. If you want to plan ahead, then you should be prepared to explain the following points:
1. Start by stating your accomplishments
2. Show that you’re ready for more responsibility and eager to learn
3. Describe:
a) How this event will increase your productivity?
b) How you will need less supervision
c) How you can bring back the knowledge to the company
4. Follow up