Michiel van Doeveren (1960) is senior-policy advisor at the Payment Systems Policy Department of de Nederlandsche Bank (DNB). He has been working at DNB since 1988, after he graduated economics at the Erasmus University of Rotterdam and worked at Delft Technological University. Michiel worked as a country economist at the Export Credit and Import Guarantee department of DNB and was a member of the Paris Club for debt negotiations.
In 1995 Michiel joined the Cash and Payment Systems Division of DNB. DNB is a member of the European System of Central Banks. Michiel fulfilled a lot of responsibilities during the introduction of the euro and the millennium changeover. He is one of the architects of DNB for designing and building an assessment framework to promote sound business continuity policy and crisis management.

Since 2005 Michiel is secretary of the Dutch National Forum on the Payment System and as the Secretary of the Consultative Platform SEPA in the Netherlands. Since 2011 he is secretary of the National Forum on SEPA-migration. This gremium has the task on ensuring that the Netherlands’ migration to SEPA proceeds as smoothly as possible. The SEPA-migration should be completed by law on 1 August 2014 2014 at the latest. Michiel is specially involved in national and European migration to the SEPA Credit Transfer, the SEPA Direct Debit and SEPA for Cards.

Matthias Schmudde is Head of the Payment and Securities Clearing and Settlement Division at the Deutsche Bundesbank in Frankfurt. He is a member of the PSSC (Payment and Settlement Systems Committee) and responsible for cashless payment and securities clearing strategy, policy issues and oversight.
He is in particular involved in Eurosystem related initiatives such as SEPA and TARGET2-Securities. Previously he focused on developing and improving the Bundesbank`s own payment and accounting systems. Before joining the Bundesbank in 1997, Matthias Schmudde obtained a master degree in business administration and completed an apprenticeship in banking.

Lola Hernandez has been working at DNB as a researcher and policy analyst at the Payments Systems Policy Department since 2011. Her research is mainly focused in behavioral aspects of retail payments such as consumers’ payment choices, habits and preferences. She is in charge of the annual estimation of the use of cash in The Netherlands and is involved in various studies analyzing the development of payment behavior. Lola has been involved in international comparison studies carried out in coordination with the central bank of Canada, Germany, the US, Austria and other.

Erik Meierhoff has been working in the digital industry for over 15 years and is more than familiar with processes in the B2B2C sector. Already during his studies, he was responsible for the technical integration of a leading eprocurement marketplace in the chemical sector, cc chemplorer. After graduating in political science (M.A.,) he filled leading positions in marketing, business development and consultancy. At Rakuten Deutschland, Erik was in charge of the strategic and operational development of the marketplace. Since 2015 he is heading the business development for Rakuten Europe, focusing on financial services and the further expansion of Rakuten’s fully integrated ecosystem in Europe.

Kari Kemppainen is Adviser at the Bank of Finland, where he has worked over 15 years on payment system policy and oversight issues. He has also served as a treasury officer at UNESCO headquarters in Paris and as a researcher at the Helsinki School of Economics (Aalto University). He has conducted academic research on the retail payments field and has given presentations in several seminars and conferences. He is currently the Finnish representative to the Payment System Policy Working Group (PSPWG) in the European System of Central Banks (ESCB).

Massimo Battistella, has spent his entire working career in corporate treasury and finance management and is currently Manager of Administration Services at Telecom Italia S.p.A..
He is Deputy Chairman of the Italian Association of Corporate Treasures (AITI) and chairman of the Payment Systems Commission and the International Relations Commission.
Since 2011 he has been Board Member of the European Association of Corporate Treasurers (EACT).
He is member of the Italian SEPA National Migration Committee, of the Italy Payment Committee and of the Italian Forum on E-Invoicing.
He is Technical Expert of the Euro Retail Payments Board (ERPB). He was the co-chairman of ERPB Working Group on SEPA post-migration issues and participated to ERPB Working Groups on SEPA e-mandates, Mobile and card-based contactless proximity payments, P2P mobile payments and instant payments.
He is member of the EU Commission Payments System Market Expert Group (PSMEG) and member of the EPC Scheme End User Forum.

Responsible for managing shared tasks on safety and stability of the Dutch payment infrastructures, including on-line, cards, mobile and iDEAL. Marco has more then 20 years experience within Risk and Information Security Management. Before taking up his role in 2012 at the Dutch Payments Association he headed the Security Operations Centre at ING Bank where he setup and delivered various information cyber security services. He held several management positions within the area of information security and risk management, reflecting a track record of delivering excellent results through technical expertise and leadership. Marco holds a Bachelor degree in Telecommunications and Information Technology, is CISSP and CISM certified. In 2015 Marco finished his executive MBA at Nyenrode Business University in Business & IT.

Originally from Edinburgh in Scotland, Ron Delnevo has lived in London for many years. After gaining experience at Board level at a number of companies, Ron created UK Independent ATM Deployer Bank Machine in 2003.He led the company until 2012, delivering exceptional customer service and double-digit annual revenue growth .Having served as a Director of the UK Payments Council for 3 years and Chair of the European Board of the ATM Industry Association for four years, in March 2014 Ron took up the role of Executive Director Europe for the ATMIA. Ron has a special focus on supporting choice in payment methods and is a recognized European thought leader on that subject.

Geoffroy Goffinet is a retail banking expert at the European Banking Authority. He is responsible for the upcoming initiatives for the regulation of retail payments such as the revised Payments Services Directive 2 (PSD2) and the Regulation on Interchange Fees (IFR). Before this he was head of the non-cash means of payment oversight division at the Banque de France, a division in charge of ensuring the security and good functioning of payment instruments. He was also secretary of the Observatory for Payment Card Security, a forum that fosters dialogue and information-sharing between all parties in France involved in the smooth operation and security of card payment schemes, and secretary of the French national SEPA committee responsible for smooth migration to the new European payment instruments. Geoffroy is also involved in numerous national and international discussions on the efficiency and security of payment instruments.

Dennis started his career as strategist working for Accenture in London, after which he switched to SNS Reaal, a Dutch banc-insurer. In 2007 he moved to eBay, first as General Manager Benelux for PayPal, and afterwards as Director B2C eBay Classifieds Northern-Europe. End of 2013 Dennis became CEO of Hotel Booker, a from origine Dutch online travel agency active in North-Western Europe (eg. with it’s labels www.hotelspecials.de and www.hotelaanbiedingen.nl ). Dennis also serves on the board of Thuiswinkel.org, the Dutch ecommerce association, and is also a member of the European Retail Payments Board (ERPB) at the ECB, representing the European webshops

Tomáš Hládek spent almost 30 years at the Czech National Bank, where he acted in a number of managerial positions. As Executive Director of the Cash and Payment Systems Department, he was responsible for currency issue, protection and circulation; and for the policy, development and operation of different backbone systems. In his last two years at the CNB he acted as an advisor to the Governor of the Czech National Bank. In 2013 he moved to the Czech Banking Association where he acts as the Senior Executive Manager responsible for different IT projects.

Mark’s regulatory coverage of the payments industry touches on a wide variety of subjects from cryptocurrency, international sanctions and anti-money laundering laws to innovation and emerging markets. He has been part of three award-winning editorial teams in regional newspapers across the UK, holding positions of political, business, transport, crime correspondent and assistant digital editor during that time. He has also reported for the Sun newspaper and the Guardian’s night and breaking news teams.

Leonor Machado is General Manager at Caixa Geral de Depósitos with responsibilities in the area of payments. Ms Machado has had a long career in the banking industry and gained extensive experience in cards, marketing, retail and commercial areas. She is also the Chair of the Portuguese Single Euro Payments Area (SEPA) group. With a background in economics, Ms Machado worked in various fields including international trade and cooperation and development before joining the banking sector.

Hogder Neuhaus, Head of European Central Bank’s (ECB) Front Office, DG Market Operations
Holger Neuhaus is Head of the European Central Bank’s (ECB’s) Front Office, DG Market Operations. His Division is responsible for carrying out monetary policy and foreign exchange intervention operations, developing the related operational framework of the Eurosystem and monitoring the evolution of financial markets. Before joining the ECB he worked for the Deutsche Bundesbank and a portfolio management company inter alia in the field of foreign reserve management and financial market research. Holger Neuhaus studied economics at the Universities of Essen and Toronto.

Heads a team involved in analysis of developments in retail payment systems, contributing for Banco de Portugal’s mission in this domain. Rui joined Banco de Portugal in 1997 and has been significantly involved in the implementation of the Single Euro Payments Area (SEPA), as well as focusing on innovation and security issues in the field of retail payments. Rui takes part in several working groups dealing with retail payments, both national and international, e.g. at ECB/Eurosystem and European Commission level. Rui is a member of the European Forum on the Security of Retail Payments.

As Senior Vice President, Payments, Ms. Hutchison oversees the Canadian payments business at D+H. She is responsible for driving growth and innovation through her portfolio of products including emerging payments solutions for Canadian customers. Ms. Hutchison joined D+H in 2014 and brings with her more than 20 years of experience in global financial institutions in payments and transaction banking, commercial and retail banking, and wealth management.

A certified director, Ms. Hutchison has been actively involved in her community, currently serving on the Stakeholder Advisory Committee of the Canadian Payments Association (CPA), previous board member of the CPA, B. C. Women’s Hospital, and Nature Conservancy of Canada. Sue was the founder of the HSBC Women’s Network and has been an active mentor to emerging leaders, including through the Forum for Women Entrepreneurs, and the Women’s Leadership Circle of the Vancouver Board of Trade.

Ms. Hutchison was a recipient of the Top 100: Canada’s Most Powerful Women and an honouree for the Knowledge and Leadership award from the Association of Women in Finance in 2010.