The Banking sector is going through very turbulent times due the innovations on the market. Retail banks are trying to keep up with the new entrants of the market like challenger banks or FinTechs.
The competition is huge, but what can be the winning strategy? Is competing or cooperating can be the better solution? At our event you can at first hand the most innovative developments of the digital banking, get to know the most up-to-date Fintech trends and how they change the banking industry. Get to know the Robo Advise and debate if this can be the future of retail investing or human advisors continue their activities. Listen presentations from retail banking expert on payment innovations such as Bitcoin and Blockchain Technology, New Entrants of the banking Industry or delivering superior customer service.
Do not miss out 5th Annual Retail Banking Forum (#DigiTail) which provides you the opportunity to learn more about upcoming trends such as Artificial Intelligence (AI) in banking or Robotic Process Automation (RPA). Join our event and reap the benefit of meeting industry leaders, network with retail banking experts and listen high standard presentations followed by an interactive Q&A session.
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Event schedule
Day one
08:15 Welcome Coffee and Registration
09:00 Follow up to the CEO Round table on Digitising Banking
09:40 Open Banking. How banks can meet the challenge of the changing environment of financial services?
10:20 Tea, Coffee, Networking & Exhibits
10:50 FinTech Trends
11:30 Fintech Policy in Europe: Making Regulation Fit for the Digital Age
12:10 Luncheon & Networking
13:10 Innovations and Banking 2025
13:50 Robo Advice will be at the core of retail investing in the future
14:30 Tea, Coffee, Networking & Exhibits
15:00 Panel Discussion – FinTechs vs. Banks
15:40 Changing customer behavior and how we as ABN AMRO are adapting
16:20 How to pay in Starbaks with Bitcoin
17:10 Closing Remarks from the Chair & Networking
17:10 End of the first day
Day two
08:30 Meet, Greet & Networking with Welcome Coffee
09:00 The Future of Retail Banking
09:40 New Entrants of the Banking Industry
10:20 Tea, Coffee, Networking & Exhibits
10:50 How to digitize service? – Case Study from Intesa Sanpaolo
12:10 Luncheon & Networking
13:10 Round Table Discussions: Things you have to keep an eye on
13:50 Platforms and channels – digitalization of universal banks
14:30 Tea, Coffee, Networking & Exhibits
15:00 Retail Banking Sales Tactics
15:40 Api strategy
16:20 Closing Remarks from the Chair & Farewell Networking
16:30 End of the second day
For detailed program request the agenda
Speakers
Who will you meet?
Member of the Board (MOB): Retail/Retail Banking/Consumer Banking etc., Chief Marketing Officers (CMO), Chief Commercial Officers (CCO), Chief Technology Officer (CTO), Chief Customer Experience Officer (CCEO), Chief Executive Officers (CEO), Chief Financial Officers (CFO), Chief Operations Officers (COO), Senior Vice Presidents (SVP), FVPs, EVPs, Vice Presidents, Managing Directors, Executive Directors, Directors, Leads, & Heads and General Managers, Senior Managers & Managers, OF:
- Affluent Banking
- Affluent Marketing
- Bancassurance
- Branch Automation
- Branch Network
- Branch Optimisation
- Business Development
- Channel Distribution
- Channels Optimization
- Multi-Channel
- Credit Cards
- Credit Products
- CRM
- Customer Engagement
- Customer Experience
- Customer Propositions
- Customer Relationship
- Customer Segmentation
- Customer Value Management
- Deposit Products
- Product Development
- Product Marketing
- Digital Products
- Digital Banking
- Digital Channels
- Direct Channels
- Retail Banking
- Mass Banking
- Customer Banking
- Affluent Banking
- Mobile
- DirectBanking
- On-line Banking
- Internet Banking
- Electronic and Multi-channel Banking
- Direct Marketing
- Distribution
- E-banking
- Fraud Management
- Innovation
- Research & Innovation
- Internal Communications
- Internet Banking
- Banking Applications
- IT Security
- Online Security
- Marketing Strategy
- Mass Market
- Network Marketing
- Strategic Marketing
- Mobile Banking
- Mortgages
- Online Payments
- Online-marketing
- Retail Payments
- Retail Analytics
- Retail Insurance
- Retail Risk
- Retail Strategy
- Sales Network
- Segmentation
- SME
- Customer experience management
- Customer Relationship
- Customer Insight, Marketing
- E-commerce
- Business development
- Transformation and Innovation
- Product development
- Payments
- Applications
- FinTechs
- Startups
Interested in more event information?
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- Past event videos
- Speaker panel
- Reasons to attend
- Sponsors
- Who will you meet
- Media partners
- Previous clients
- Venue and travel information
- Frequently Asked Questions