Hot Topics
Media box
Speakers
Advisors
Schedule
DAY ONE
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09:40 - 10:20 Increasing risk of cybercrime
Don Randall Former Chief Information Security Officer and Current Cyber Ambassador & Strategic Advisor Bank of England - United Kingdom
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12:10 - 12:50 Risk management for banking IT
Rudolf Schmandt Managing Director& Head of GTO / PBC and EMEA production Deutsche Bank AG – Germany
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16:20 - 17:00 Mobile-Centric Digital Banking Strategy
N. Bülent Parlakol Vice President, IT Direct Banking Applications Akbank – Turkey
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17:40 - 18:40 Disruptors, Innovators and Disintermediation
Jacqueline Johnson Global Head of IT Security, Architecture Unit Nordea Bank - Denmark
DAY TWO
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09:00 - 09:40 Bank Branch Transformation
Ron Delnevo Executive Director – Europe ATM Industry Association United Kingdom
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10:20 - 11:00 Choosing the best retail strategy
Martin Bischoff Managing Director - Retail Distribution Santander UK PLC United Kingdom
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11:30 The search for total customer experience
Peter Branner Chief Executive Officer SEB Investment Management - Sweden
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16:30 - 17:00 Marketing in Retail Banking
Michael Berner Board Member and Director, Country Consumer Business Head Citibank - Russian Federation
6 reasons to attend
What do others say about us?
Sponsors
Who will you meet?
Member of the Board (MOB): Retail/Retail Banking/Consumer Banking etc., Chief Marketing Officers (CMO), Chief Commercial Officers (CCO), Chief Technology Officer (CTO), Chief Customer Experience Officer (CCEO), Chief Executive Officers (CEO), Chief Financial Officers (CFO), Chief Operations Officers (COO), Senior Vice Presidents (SVP), FVPs, EVPs, Vice Presidents, Managing Directors, Executive Directors, Directors, Leads, & Heads and General Managers, Senior Managers & Managers, OF:
- Affluent Banking
- Affluent Marketing
- Bancassurance
- Branch Automation
- Branch Network
- Branch Optimisation
- Business Development
- Channel Distribution
- Channels Optimization
- Multi-Channel
- Credit Cards
- Credit Products
- CRM
- Customer Engagement
- Customer Experience
- Customer Propositions
- Customer Relationship
- Customer Segmentation
- Customer Value Management
- Deposit Products
- Product Development
- Product Marketing
- Digital Products
- Digital Banking
- Digital Channels
- Direct Channels
- Direct Marketing
- Distribution
- E-banking
- Fraud Management
- Innovation
- Research & Innovation
- Internal Communications
- Internet Banking
- Banking Applications
- IT Security
- Online Security
- Marketing Strategy
- Mass Market
- Network Marketing
- Strategic Marketing
- Mobile Banking
- Mortgages
- Online Payments
- Online-marketing
- Retail Payments
- Retail Analytics
- Retail Insurance
- Retail Risk
- Retail Strategy
- Sales Network
- Segmentation
- SME
Media partners
Venue
Venue

Official Airline Partner

FAQ
The client has the right to cancel his/her participation in the event. Cancellation must be received by GLC in writing, either by e-mail or fax. If the client cancels with more than one month’s advance notice before the start of the event, GLC shall be entitled to retain 50% of the amount for participation in the event [minimum of €1198 per delegate]. If the client cancels with one month’s [or less] advance notice, or fails to attend the event, then the client shall not be entitled to any refund. Failure to attend an event shall not excuse a client from owing the full amount of the registration fee. A copy of the conference notes from the event will be sent to the client after the event is over in case of cancellation by the client.
Many people are afraid to request for training budget, because they can’t seem to find the “perfect time” to do it. Well, there’s no perfect time to ask for it, but there are definitely some moments that are better than others. For instance, if your boss is about to take a two week vacation, he/she might be in a good mood. If he/she just lost a major account, may not be wise at that juncture.
B. Make a case for yourself
When you ask for budget, you should be prepared with specific details and explanations about what is in it for the company and you’re superior. If you go into a meeting and just say, “I want to get budget for a conference,” it’s likely that your request won’t be taken seriously. If you want to plan ahead, then you should be prepared to explain the following points:
1. Start by stating your accomplishments
2. Show that you’re ready for more responsibility and eager to learn
3. Describe:
a) How this event will increase your productivity?
b) How you will need less supervision
c) How you can bring back the knowledge to the company
4. Follow up