4th Annual Back Office Operations Forum
24-25 November 2016
Austria Trend Park Royal Hotel – Vienna – Austria
The event has passed.
Hot topics
Featured
Robotisation in the Operations
Discover what the future holds for intelligent automation and how it will change the way of banking.
- What is RPA ?
- What is the added value in regards to other forms of automation
- What are the software available on the market and what are we using
- Return on experience
Premium Event Sponsor
Presentation by Guy Kirkwood COO at UiPath
RPA/AI and its impact on banking
Event schedule
Day one
08:15 Welcome Coffee and Registration
09:00 What is next within regulations, collaboration and infrastructure?
09:40 RPA/AI and its impact on banking
10:20 Tea, Coffee, Networking & Exhibits
10:40 Modernizing care system to keep pace with FinTech revolution
11:20 How to compete in a digitalization world?
12:10 Slot reserved for WorkFusion
12:40 Luncheon & Networking
13:40 Robotisation in the Opeartions
14:20 “Operation 2.0” – Efficiency and Agility between Robots and the Blockchain
15:00 Major Economic Trends in the Period of Permanent Change + Key FinTech Innovaitons which can revolutionize back office operations in banking industry
15:40 Tea, Coffee, Networking & Exhibits
16:00 How organizational structure drives decision-making in a regulated environment
16:40 Change management – innovate or fail
17:20 The bank philosophy and relationship management model
18:00 Closing Remarks from the chair & networking
Day two
08:30 Tea, Coffee & Networking
09:00 Centralization and customer centricity
09:40 Every team adds value to your company wide strategy, how? The OGSM method : your strategy on 1 A/4 sheet
10:20 Digitalizing the core to gain competitive advantage in both UX and cost efficiency
11:00 Tea, Coffee, Networking & Exhibits
11:20 Operational challenges of the Initial Margin/Variation Margin legislation
12:10 Optimising data management processes
12:40 Luncheon & Networking
13:40 BPMS – Business Process Management System
14:20 Innovations in payments after SEPA
15:00 Open APIs and the Transformation of Banking
15:40 Tea, Coffee, Networking & Exhibits
16:00 Data Quality Management in Finance vs. Quality Management in the Food Industry
16:40 How to get outside of the box in the confines environment of banking
17:20 Closing Remarks from the chair & networking
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FAQ
You can always register without a name using the TBA [To Be Announced] option. Please indicate TBA instead of the delegate name and 2 weeks prior to the event you are able to send the delegate name/s to booking[at]glceurope.com
While we are not happy to see you cancel your registration, we understand that “life happens” and other obligations come up. Our refund schedule is as follows:
The client has the right to cancel his/her registration in the event.
There is a 50% liability on all conference registrations once made, whether the booking was made through our website or via e–mail/ telephone/ fax.
If the client cancels with more than 8 weeks’s advance notice, GLC shall be entitled to an amount equivalent to 50% of the conference fee and 16 EUR administration charge. In case the client has already made his/her payment, this will be deducted from the conference fee GLC has already received and the remainder will be refunded. If no conference fee has been received prior to the cancellation request, GLC will issue an invoice for the cancellation fee (the amount equivalent to 50% of the conference fee and 16 EUR administration charge), which the client must pay immediately upon receipt. No refunds are available for cancellations received with 8 week’s (or less) advance notice or in case the client fails to attend the conference. In these cases, the full amount of the conference fee must be paid.
The client has the right to cancel his/her registration in the event.
There is a 50% liability on all conference registrations once made, whether the booking was made through our website or via e–mail/ telephone/ fax.
If the client cancels with more than 8 weeks’s advance notice, GLC shall be entitled to an amount equivalent to 50% of the conference fee and 16 EUR administration charge. In case the client has already made his/her payment, this will be deducted from the conference fee GLC has already received and the remainder will be refunded. If no conference fee has been received prior to the cancellation request, GLC will issue an invoice for the cancellation fee (the amount equivalent to 50% of the conference fee and 16 EUR administration charge), which the client must pay immediately upon receipt. No refunds are available for cancellations received with 8 week’s (or less) advance notice or in case the client fails to attend the conference. In these cases, the full amount of the conference fee must be paid.
In general no VAT is applied based on the Hungarian VAT law with the exception of individual payment [when you would like to pay from your own budget and not from the company’s budget] and for Hungarian companies where 27% VAT is applicable which is refundable at the end of the company’s fiscal year.
Our hospitality partners usually have options available for parking places, however it can change from event to event. If you would like to receive more information on parking please e-mail our colleague susanna.juhasz[at]glceurope.com.
We provide a conference documentation pack which includes: conference agenda, notes pages and attendee information. Soft copies of some of the presentation are available on USB-flash-drives for each delegate. You may bring your laptop, tablet or other mobile device so you are able to review the presentations while they are being presented. Free Wi-Fi will be provided and outlets will be available for recharging computers, mobile devices and phones. We highly recommend you to bring along your business cards and a desire to learn from some of the industry’s leading experts.
The dress code is business casual. Feel free to leave the suits and ties at home this time. We do suggest you bring a sweater or dress in layers, as the conference room temperature may fluctuate.
Any of our staff members at the event will be delighted to help you. You can contact us for free via WhatsApp or Viber or any time over the phone or via e-mail or post.
- Get the timing right.
Many people are afraid to request for training budget, because they can’t seem to find the “perfect time” to do it. Well, there’s no perfect time to ask for it, but there are definitely some moments that are better than others. For instance, if your boss is about to take a two week vacation, he/she might be in a good mood. If he/she just lost a major account, may not be wise at that juncture. - Make a case for yourself
When you ask for budget, you should be prepared with specific details and explanations about what is in it for the company and you’re superior. If you go into a meeting and just say, “I want to get budget for a conference,” it’s likely that your request won’t be taken seriously. If you want to plan ahead, then you should be prepared to explain the following points:
1. Start by stating your accomplishments
2. Show that you’re ready for more responsibility and eager to learn
3. Describe:
a) How this event will increase your productivity?
b) How you will need less supervision
c) How you can bring back the knowledge to the company
4. Follow up
You might find free to attend events which are usually organized by a solution/service provider within the industry. Unlike at free to attend events, on a paid event you will find more diverse industry knowledge rather than presentations related to services or solutions.
In case you cannot attend for both days, you can always attend for just 1 day of the event. In this case we will send you all presentations of the 2 days. The participation fee is 70% of the original investment. In case you would like to attend the event for just 1 day please contact us on booking[at]glceurope.com
In case you are busy on 1 of the days, you certainly can split the 2 day conference with one of your colleague. All you need to do is send us an e-mail to booking[at]glceurope.com
We understand that not all senior-level professionals might be available on the dates. As the event is an annual event, most of the attendees try to postpone their engagements or send a small group from their teams to benefit from the conference.