Hot Topics
banking forum
Media box
Speakers
Advisors
Schedule
DAY ONE
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9:40-10:20 Ecosystems’ architecture
Piotr Piskorski Head of IT Strategy and Enterprise Architecture Nordea – Poland
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11:30-12:10 Customer Service Efficiency
Zsófia Kovács Head of Corporate Customer Service K&H Group – Hungary
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14:30-15:10 Data Quality Concerns
Roland Pac Head of Global Finance Services Poland; CFO Royal Bank of Scotland - Poland
DAY TWO
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9:40-10:20 “Right-Sourcing” or “Outsourcing
Davor Gasparac Head of Project Portfolio Management Office at Group Corporates and Real Estate Erste Group Bank - Austria
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11.30-12.10 Product VS. Process-centric Back Office
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13:50-14:30 Business Process Management System
Gert Hebenstreit COO Raiffeisen Bank - Russia
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14:30-15:10 The Big Questions of Collateral Management
Philippe De Brossard Head of Fixed Income Clearing Solutions and Function Owner OTC Clearing Societe Generale Corporate and Investment Banking - France
6 reasons to attend
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Sponsors
Who will you meet?
Board Members, COOs, CIOs, Vice Presidents, Managing Directors, Heads, Directors, Managers.
- Operations
- Back Office
- Clearing and Settlement
- Payment Systems
- Transaction Banking
- Cash Management
- Information Technology
- Organizational Development
- Human Resources
- Custody
- Network Management
- Securities
- Administration
- Product Development
- Financial Operations Services
- Funds Credit
- Fund Operations
- Digital Services
- Equity Services
- Quantitative Analysts
- Support
- Chief Account
- Compliance
- Business Development
- Client Development
- Sales & Relationship
Media partners
Clients
Official Airline Partner

FAQ
The client has the right to cancel his/her participation in the event. Cancellation must be received by GLC in writing, either by e-mail or fax. If the client cancels with more than one month’s advance notice before the start of the event, GLC shall be entitled to retain 50% of the amount for participation in the event [minimum of €1198 per delegate]. If the client cancels with one month’s [or less] advance notice, or fails to attend the event, then the client shall not be entitled to any refund. Failure to attend an event shall not excuse a client from owing the full amount of the registration fee. A copy of the conference notes from the event will be sent to the client after the event is over in case of cancellation by the client.
Many people are afraid to request for training budget, because they can’t seem to find the “perfect time” to do it. Well, there’s no perfect time to ask for it, but there are definitely some moments that are better than others. For instance, if your boss is about to take a two week vacation, he/she might be in a good mood. If he/she just lost a major account, may not be wise at that juncture.
B. Make a case for yourself
When you ask for budget, you should be prepared with specific details and explanations about what is in it for the company and you’re superior. If you go into a meeting and just say, “I want to get budget for a conference,” it’s likely that your request won’t be taken seriously. If you want to plan ahead, then you should be prepared to explain the following points:
1. Start by stating your accomplishments
2. Show that you’re ready for more responsibility and eager to learn
3. Describe:
a) How this event will increase your productivity?
b) How you will need less supervision
c) How you can bring back the knowledge to the company
4. Follow up